About MicroSourcing

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. Probe CX enhances experiences with the right blend of people and technology to help clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, its solutions help unlock trapped CX value.

Innovior is a digital transformation organisation specialising in enterprise-scale intelligent automation, AI implementation and advanced analytics. Innovior transforms businesses by combining strategic consulting with deep technical expertise, delivering end-to-end solutions that exceed client expectations. Its teams champion change in organisational processes, enhance customer experiences and unlock data-driven insights through intuitive digital solutions.

Convai has been a leader in enhancing contact centre experiences with AI-driven solutions for over two decades. Its focus is on creating technology that elevates interactions for both customers and agents. Their cloud-based offering, Oration, leverages cutting-edge conversational AI to understand customer needs, provide self-service choices and optimise call routing for the best results.

Beepo is an offshore outsourcing provider specialising in building dedicated teams in the Philippines. It empowers businesses to achieve sustainable growth through strategic workforce solutions that blend innovation with operational excellence.