Probe CX launches new recruitment hub in the Philippines

Quezon City, Philippines – 28 January 2025 – Probe CX, a global leader in customer experience (CX) solutions, today announced the strategic expansion of its talent acquisition capabilities. With the launch of this state-of-the-art recruitment hub in Eastwood City, Quezon City, Philippines, Probe CX - a subsidiary of Probe Group - is poised to transform talent acquisition in the region.

The new Probe CX recruitment hub enables the rapid deployment of skilled talent to meet the evolving needs of clients across diverse industries.

Accelerating client success through scalable talent solutions

The recruitment hub's ability to recruit and onboard up to 300 new hires every two weeks translates directly into faster deployment times and increased operational agility for Probe CX’s clients. The facility's prime location in Eastwood City ensures unparalleled accessibility for candidates, facilitating the recruitment of top talent from across the region.

Probe Group's values – diversity, empowerment, accountability, innovation, customer obsession, respect and empathy – are embedded in the hub's candidate experience. This ensures a seamless and positive journey for every applicant, resulting in a highly engaged and motivated workforce.

Driving recruitment excellence

Leveraging cutting-edge technology and industry best practices, Probe CX has developed a streamlined recruitment process that efficiently identifies and selects the most qualified candidates. The hub's capability to onboard qualified candidates within a single day following thorough background checks further accelerates the time-to-value for clients.

By recruiting across all experience levels, from entry-level to managerial positions, Probe CX is building a diverse and skilled workforce capable of delivering exceptional customer experiences across a wide range of industries.

This investment in the Philippines demonstrates Probe Group's ongoing commitment to strengthening its global capabilities and delivering innovative, people-centric customer experience solutions.

Learn more about Probe CX.