Social

Probe Group is committed to operating responsibly. We consider, manage and balance the financial, social and environmental impacts of our business activities in a positive and ethical manner. We prioritise understanding and servicing our clients while enhancing value for all stakeholders through the support of vital causes.

Working conditions, diversity and inclusion

At Probe Group, we aim to foster a safe, inclusive and equitable workplace that prioritises employee wellbeing. We believe diversity and inclusion are essential for driving innovation and creativity.

A diverse workforce reflects the communities we serve, benefiting our employees, teams, the Group and our customers. We value the unique capabilities, experiences, skills and talents that each employee brings. This builds a culture of passion and inclusivity where individuals can thrive and be their authentic selves.

Making a positive impact in the community

At Probe Group, we support social partnerships aimed at uplifting marginalised communities and contributing to a more equitable society. We believe in the power of inclusive and diverse communities and are committed to supporting social causes that address poverty, homelessness and the needs of Aboriginal and Torres Strait Islander peoples.

These efforts reflect our belief in social responsibility and our desire to make a meaningful, positive impact on society. We aim to educate our employees about sustainable practices, fostering a culture of awareness and responsibility. By working as a Group, we amplify our impact and inspire positive change in our communities.

Creating positive change in Springfield

In January 2025, members of our Springfield team joined Westside Community Care's back-to-school initiative in a mission to equip local students for success. They provided financial and hands-on support to make sure local children received the essential stationery and supplies needed to step into the new school year.

By investing in these young minds, they empowered the community to build a stronger, brighter future.

My Room Children's Cancer Charity initiative

We partner with My Room Children's Cancer Charity for their annual AFL Footy Show telethon. Probe Group provides contact centre infrastructure and volunteers to assist with live donation calls, raising critical funds to support children battling cancer. In 2024, over 100 Probe Group volunteers helped raise a record-breaking $5.2 million in vital funds.

Brigada Eskwela program

An annual school maintenance program in the Philippines that aims to prepare schools for the upcoming school year. During this time, volunteers come together to conduct various activities such as painting classrooms and cleaning school grounds to create a conducive and welcoming learning environment for students. In 2024, over 60 volunteers from Probe Group participated in Brigada Eskwela at San Juan Elementary School in Tingloy, Batangas.

Balik Eskwela "Back to School" program

An annual program in the Philippines that aims to provide underprivileged students with the necessary school supplies to ensure their success in the upcoming academic year. Probe Group actively participates, having equipped 1,600 students with school kits including essential items such as notebooks, pens, pencils, crayons and other learning materials in 2024.

Typhoon support initiatives

Recognising the devastating impact of typhoons in the Philippines, Probe Group actively participates in disaster relief efforts. We partner with the Philippine Business for Social Progress to provide support to communities affected by these natural disasters. In 2024, our teams demonstrated their compassion by raising US$6,000 and distributing 57 supply packs to families impacted by typhoons.

Recipe for change program

A community initiative supported by Uniting WA, a community services organisation that assists thousands of West Australians experiencing hardship. Uniting WA provides vital support to individuals and families facing challenges such as domestic violence, homelessness, mental illness and disability. Probe Group employees have participated in this program to understand these pressing issues and prepare meals that will directly benefit the service users.

Fuel for school program

Probe Group partnered with Integrated Family and Youth Services (IFYS) to support the Fuel for School program. Recognising the importance of a healthy breakfast for children's learning, the program provides nutritious meals to ensure students are ready to learn. IFYS offers a wide range of support services to children, young people, and families across Queensland, Australia.

FareShare non-profit kitchen initiative

Recognizing the critical need for accessible and nutritious meals, Probe Group employees have volunteered their time with FareShare, a leading non-profit kitchen. By assisting in meal production, our employees directly contributed to providing vital support to individuals and families experiencing homelessness, poverty and food insecurity across Victoria, Australia.

Set-Up pre-employment program

Probe Group supports the Set-Up Pre-Employment Program offered by Southern Youth and Family Services (SYFS). This program assists young people aged 15 to 24 with personal development, skills training and individual support.

Supporting Indigenous communities

Probe Group is deeply committed to supporting Indigenous Australians and their communities. We believe in respecting cultural heritage, promoting economic empowerment and fostering educational opportunities.Through partnerships with various organisations, we aim to contribute to a brighter future for Indigenous Australians.

Our Corporate Social Responsibility (CSR) Committee

Probe Group has established a dedicated CSR Committee comprising key personnel from various departments, including finance, legal, people, quality, safety, facilities and procurement. This diverse representation ensures valuable input from across the Group is considered in shaping our CSR strategy.

The CSR Committee is responsible for developing and overseeing our CSR framework, setting and monitoring CSR objectives and targets and presenting relevant matters to the Probe Group Board for review and approval.

Environment

Probe Group is committed to minimising our environmental impact through responsible resource management, energy efficiency and waste reduction. We aim to prioritise sustainable practices across our operations, encouraging clients and partners to join us in safeguarding the planet for future generations.

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Governance

Probe Group prioritises robust governance practices to ensure transparency, accountability, compliance and ethical conduct in all our operations. We believe that strong governance is essential for long-term success and builds trust with our clients, employees and stakeholders.