About
Probe Group

Founded in 1979, our growth has been one of continuous innovation and a commitment to delivering exceptional customer experiences. From our early roots in Australia, we have expanded our reach globally, leveraging technology and a talented workforce to transform how businesses interact with their customers.

Probe Group is guided by a seasoned executive leadership team possessing deep industry expertise. Our leaders strategically navigate the group’s path towards empowering people, driving innovation and creating meaningful customer experiences.

Our group of brands boast a range of industry-recognised awards and maintain a strong commitment to compliance through various accreditations, affiliations and partnerships.

Headquartered in Australia, we have a global footprint spanning five countries: Australia, the Philippines, India, New Zealand and the United States. With over 19,000 employees, we leverage our diverse teams to enhance customer interactions across 24 markets.

Our commitment to Environmental, Social and Governance (ESG) means fostering sustainable, ethical and best practice operations that benefit the communities in which we operate and the planet. Driven by this strong sense of responsibility, we believe that every interaction with our clients and their customers is an opportunity to contribute to a better world.

Stay informed about the latest news and developments at Probe Group. This page features press releases, media coverage and company announcements that highlight our achievements, innovations and contributions to the CX and BPO industries.