Infrastructure service provider boasts digital transformation success with $8 million in labour cost savings

The client

A national infrastructure service provider.

The challenge

In an industry with low-profit margins, the client relies on a vast network of subcontractors and internal trades to deliver services to their clients. The client faced several challenges in their operations, including:

• Annually onboarding 5,000+ internal and external personnel
• Maintaining accurate inventory data for millions of small assets
• Efficiently processing over one million work orders annually while controlling costs and ensuring regulatory compliance.

The solution

Innovior, a Probe Group company, used their specialisation in digital transformation services to provide a comprehensive solution to address the challenges faced by the client. The solution encompassed the following key areas:

The result

Through the adoption of tailored digital transformation solutions, over three years, the client: